Services to the Dry Cleaning Industry

Dry Cleaners Consultants Limited is a company primarily dealing in all aspects for the dry cleaning industry. With over two decades experience in the industry we can offer many services to all sectors in the dry cleaners industry, from the small dry cleaning shop to large dry cleaning chains across the UK.

Our services include:

• Consultancy in relation to viability of new dry-cleaning businesses, including market research, branding and marketing.
• Advice on design, planning and management of dry cleaning facilities.
• Evaluation of working practices and development and implementation of plans to improve productivity, health and safety and customer service.
• Advice and training in all aspects of dry-cleaning including counter training, customer relations, garment assessment and classification, pre-spotting, machine operations, finishing techniques and packing applications.
• Advice and training on advanced cleaning techniques for couture and other specialist garments.
• Advice on individual cases of customer complaint including analysis of the causes of garment damage (this can include preparing an independent report and attending court if necessary).

Experience and Skills

Dry Cleaners Consultants Limited of London is highly experienced in being able to advise our clients on:

Dry-cleaning

• Pre-spotting
• Machine operating with Perkloethelene and Hydrocarbon
• Hoffman pressing
• Hand finishing
• Various other finishing techniques
• Customer Service

Managerial

• Customer relations
• Staff training
• Staff management
• Dispute resolution
• Design and layout of production units (dry-cleaning shops)
• Liaison with regulatory bodies (eg council, health and safety, environmental protection ,Solvent Emissions Directive)
• inancial and accounting skills

Marketing

• Identification of new markets
• Identification of and approach to potential new clients
• Liaison with existing key clients

Advisory and Consultancy

• Adviser in disputes and customer complaint resolution (including small claims court consultant)
• Fabric consultant
• Consultant to dry-cleaning companies (eg reports on management structure, production systems and marketing strategy)
• Offer independent valuations on exixting businesses(ie people who want to by new shops but don’t know if true value rather spend a couple of hundred pounds than part with thousands.
• Cleaning labeling for the garment industry and design houses/designers.
• Offer advise to Hotels for in house systems and cleaning structures.
• Offer insurance companies/loss adjusters with valuations on damaged garments and rectifications.